1. Parties. In these terms and conditions, the words ‘Tutor’, ‘Client’ and ‘Student(s)’ refer to the individuals concerned (Tutor – CMC Tuition, Client – parent/carer, Student).
2. Services Offered. The Tutor agrees to provide tuition to the Student(s) specified by the Client, as agreed between the Tutor and Client (preferably in writing, including by text message, email, via in-app messaging or any other means). 
3. Fees. The Client agrees to pay the Tutor at the rate of: Starter Support Lessons £55 per 45-minute lesson; Progress Plan Lessons £75.00 per hour; Entrance Exam and GCSE Preparation £95 per 75-minute lesson; Summer workshops £45 per workshop; 11+ Exam Preparation Workshop £150 per day; residential programmes as outlined by Tutor in Client’s invoice.
4. Payment Terms.The Client agrees to pay the Tutor in advance, on a half termly (6 lessons) or full termly (12 lessons) basis, to be made at the time of booking the block of lessons.
5. Cancellation by Client. The Tutor’s cancellation terms are, that lessons are chargeable to the Client, if the Client cancels with less than 24 hours’ notice prior to the start of the lesson (or fails to arrive at all). The Tutor may waive or reduce the cancellation fee, at their sole discretion, where there are genuinely extenuating circumstances.
6. Cancellation by Tutor. If the Tutor must cancel a lesson, there will be no charge for that lesson and the Tutor will try to rearrange it at a mutually convenient time.
7. Technical Failure (online tuition). For online tuition, where the tutorial cannot take place or is ended prematurely due to technical failure, if the technical issue is due to the failure of the Client’s device or internet connection, this shall be treated as a cancellation by the Client and the lesson shall be chargeable. Where the technical issue is due to the failure of the Tutor’s device or internet connection, this shall be treated as a cancellation by the Tutor and shall not be chargeable.
8. Safeguarding and Professionalism. The Tutor acknowledges and agrees that they have an Enhanced DBS check dated within the last 12 (twelve) months and that they are happy to show the Client a copy on request. The Tutor agrees to remain registered for the DBS Update Service (or equivalent) and to maintain high standards of professionalism, complying with the Code of Practice published by The Tutors’ Association, as amended.
9. Dispute Resolution. In the event of a dispute arising, the parties agree to take all necessary reasonable measures and act in good faith to resolve the dispute. Should this not be possible, both sides agree to consider Alternative Dispute Resolution (ADR).